Zalman Friedman
11+ years in B2B SaaS, with experience in platforms, integrations, payments, and AI-native product development. A decade owning a $200M/yr fundraising platform and leading to acquisition; most recently driving an agentic AI platform in legal tech.
Targeting Senior / Principal / Director PM roles, remote or Las Vegas.
Powered by Claude · answers grounded in my real career history
Selected work
The largest enterprise deal in company history
I owned the bidirectional Salesforce Nonprofit Cloud sync end to end: data-model mapping, schema negotiations, and scope calls against incomplete documentation, landing a client with ~$50M annual fundraising volume.
Read the case study → Agentic AI · Legal techOptimized a manual workflow by 90%
At an AI legal-tech company, I drove an agentic platform that autonomously extracts case data and drafts legal filings, plus a custom MCP server and eval framework that made it trustworthy and measurable.
Read the case study → Payments · JudgmentThe 3-month estimate that ran 4x over and paid off
My biggest payments bet blew through its estimate. Instead of cutting the project early or powering blindly through the sunk cost, I re-earned the go-decision monthly and contained the work to 1–2 engineers so nothing else stalled.
Read the case study → Platform · Adoption100% adoption on a product I designed myself
I designed and drove a template-based site builder that let non-technical nonprofits build on-brand, dynamic fundraising sites. Every customer migrated onto the platform, and engineering stopped custom-building sites.
Read the case study → Crisis · SpeedA weekend to ship and a critical pivot
When COVID shutdowns canceled every customer event at once, I shipped a registration-to-donations conversion over a weekend, then drove a year-long pivot to virtual fundraising. Customers recouped ~75% of projected lost revenue.
Read the case study → Experiment · Biz modelAn A/B test that changed the business model
Would donors tip the platform on top of a charitable gift? In our tests, tipping out-earned the incumbent "cover the fees" model, and we shipped it platform-wide.
Read the case study →Career progression
Product
Teaching (in parallel)